Shipping policy

Shipping Policy

MaisenRayne Holdings, LLC d/b/a GuiltyDTFs Last updated: July 17, 2026

Estimated Delivery Time

Orders placed through GuiltyDTFs are typically delivered within 3–5 business days from the time your order is placed. This window covers the full process — production of your gang sheet(s) and transit to your shipping address — not just one or the other.

This is an estimate, not a guarantee. Actual delivery time can vary based on:

Order volume and print queue at the time of purchase
Complexity or size of your order (large or bulk gang sheet orders may take longer)
Weekends, federal holidays, and severe weather
Shipping carrier delays once your package leaves our facility
Delays caused by artwork issues on the customer’s end (see below)

Business days are Monday–Friday, excluding federal holidays. Orders placed after our daily cutoff, on weekends, or on holidays begin processing the next business day.

Because every gang sheet is produced from files the customer uploads, delivery timelines assume your artwork is submitted correctly and ready to print at checkout. If we need to contact you to resolve a file issue (e.g., missing file, corrupted upload, unclear print instructions), the 3–5 business day estimate restarts once we receive a usable file from you. We are not responsible for delays caused by incomplete, incorrect, or late-submitted artwork.

Domestic Shipping

We currently ship within the United States only. International shipping is not available at this time.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after it is issued.

Shipping Address Accuracy

You are responsible for entering a complete and accurate shipping address at checkout. GuiltyDTFs is not responsible for orders delayed, misdelivered, or lost because of an incorrect or incomplete address provided by the customer. If you notice an address error, contact us immediately at hello@guiltydtfs.com — we can only make changes before an order enters production or ships.

Lost, Stolen, or Delayed Packages

Lost in transit: If tracking shows no movement for an extended period or a package appears lost, contact us and we will work with the carrier to investigate.
Marked delivered but not received: GuiltyDTFs is not responsible for packages confirmed as “delivered” by the carrier that are later reported missing or stolen. We recommend contacting the carrier and, if needed, local authorities. We’re happy to assist with the carrier claim process where we can.
Carrier delays: Delays caused by the shipping carrier after a package leaves our facility are outside our control, but we will assist in tracking down your order.